Privacy Policy

01Information we collect

We collect the following:

• Information you give us: your name, email address, mobile phone number, your answers to the questions on our booking form, details of the strategy call you book, and anything you send us when you contact us.
• Consent records: when you agree to receive text messages, we keep a record of that consent, including the date, time and the form you used.
• Information collected automatically: technical and usage data such as your IP address, browser and device type, the pages you view, how you arrived at our site, and cookies or similar technologies (see section 07).

This website does not take payments. If you buy a programme, payment is handled by our payment or finance providers under their own terms and privacy policies.

02How we use your information

• to review your application and book, confirm and remind you of your strategy call
• to contact you by email, phone call and, where you have agreed, text message about your application, onboarding, programmes and offers
• to provide and support our trading education programmes
• to understand how our website is used and improve it, including measuring our advertising
• to keep our systems secure, prevent fraud and meet our legal obligations

Where UK or EU data protection law applies, our legal bases are your consent (for example for text messages and marketing), steps needed before and under a contract with you, our legitimate interests in running and improving our business, and compliance with legal obligations.

03Text messages (SMS)

If you give us your mobile number and agree to receive texts by ticking the SMS consent box on our booking form, Trading Edge Mastery may send you text messages about your application, appointment confirmations and reminders, onboarding information, and educational and promotional messages about our programmes.

• You must be 18 years of age or older to opt in to our text messages and to apply for Trading Edge Mastery. By ticking the SMS consent box you confirm that you are at least 18.
• Message frequency varies. Message and data rates may apply.
• Consent to receive texts is not a condition of any purchase.
• To stop receiving texts, reply STOP at any time. For help, reply HELP or email [email protected]. After you send STOP we will confirm that you have been unsubscribed and will not text you again unless you opt in again.
• We collect your name, mobile number and a record of your consent for this purpose.

Mobile information is never shared for marketing. We do not sell, rent or share your mobile phone number, or your text message opt-in data and consent, with any third party or affiliate for their marketing or promotional purposes. Our messaging and CRM providers process this information on our behalf, only to send and manage our messages to you.

04Who we share information with

We do not sell your personal information. We share it only with service providers that help us run our business, and only as far as needed for them to do so. These include providers of our:

• customer relationship management, calendar booking, email and text messaging platform (GoHighLevel)
• website hosting and analytics (Vercel and Google Analytics)
• video hosting (Wistia and YouTube)
• business email and file storage (Google Workspace)
• advertising measurement, where we run ads (for example Meta)

We may also disclose information where the law requires it, to protect our rights or safety, or as part of a sale or restructuring of our business.

05Where your information is processed

Our providers may process information outside the country where you live, including in the United States. Where required, we rely on appropriate safeguards for those transfers.

06How long we keep it

We keep personal information only for as long as we need it for the purposes above, including to meet legal, accounting and dispute-resolution needs. We keep text message consent records for as long as needed to show that you agreed to receive messages. If you opt out of marketing we keep a minimal record so that we do not contact you again.

07Cookies and analytics

We use cookies and similar technologies to measure how our website is used, using tools such as Google Analytics and Vercel Web Analytics. Embedded videos from Wistia and YouTube, and our booking calendar from GoHighLevel, may also set their own cookies. You can block or delete cookies in your browser settings, though parts of the site may not work as intended.

08Your rights

Depending on where you live, you may have the right to ask for access to the personal information we hold about you, to correct it, to delete it, to restrict or object to how we use it, to receive a copy of it, and to withdraw consent at any time. Residents of some US states have similar rights, including the right to know, delete and correct their information, and not to be treated differently for using them. We do not sell personal information. Some advertising and analytics tools may count as "sharing" under certain US state laws, and you can opt out through your browser controls or by emailing us. Our marketing emails include an unsubscribe link. To use any of these rights, email [email protected]. If you are in the UK and are unhappy with how we handle your information, you can also complain to the Information Commissioner's Office.

09Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10Children

Trading Edge Mastery, our programmes and our text messages are for people aged 18 or over only. Our website and messages are not directed at anyone under 18, and we do not knowingly collect information from anyone under 18. If you believe someone under 18 has given us their information, please contact us and we will delete it.

11Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed. Material changes will be posted on this page.