These terms apply to every purchase of a Trading Edge Mastery programme, including mentorship, training content, live sessions and community access. Please read them before you buy. By completing a purchase you confirm that you have read these terms and agree to be bound by them.
01What you are buying
Trading Edge Mastery supplies trading education. That includes video modules, written and recorded training material, live trading calls, daily forecasts and reviews, one-to-one mentorship and support, and entry to our private member community. These are digital services, and they start as soon as you are given access.
02All sales are final
Because our programmes are delivered digitally and access begins straight away, every purchase is final. Once your access has been switched on we do not offer refunds, in full or in part. This is the case however you choose to pay, whether that is:
- a single payment in full
- a payment plan or instalments
- monthly payments
- finance, or any other third-party payment provider
03Cancelling an order
An order cannot be cancelled after the purchase has gone through and access has been granted. Delivery of the service begins immediately, so there is no point after purchase at which the order can be withdrawn.
04Immediate access and your cooling-off period
When you buy, you are asking us to give you access to the digital content and services immediately, rather than waiting for any cooling-off period to end. We treat the service as having started from the moment access is provided.
Digital content, mentorship and live sessions cannot be handed back once received. You therefore accept that, to the extent the law allows, any 14-day cooling-off period you would otherwise have ends when access is granted, and that no refund will be due after that point.
05Payment plans and finance
If you spread the cost through a payment plan, or pay using a finance company or another third-party provider, you understand that:
- any finance agreement is a separate credit contract between you and that provider, and we are not a party to it
- paying monthly or in instalments is a way of spreading the price, not a subscription, so it cannot be cancelled once access has been granted
- every payment due must still be made, whether or not you use the programme, attend sessions, get the results you hoped for, or are happy with the service
- we have no control over, and take no responsibility for, a provider's approval decisions, terms or repayment requirements
- if a payment is missed, your access to the programme materials and the member community will be suspended immediately
We do not refund purchases made through finance or instalments once access has been granted.
06Situations that do not qualify for a refund
Once access has been provided, no refund will be given for any reason. Examples include, but are not limited to:
- being unhappy with the programme, or finding it different from what you expected
- not achieving the results or outcomes you wanted
- changes in your personal, health, financial or family situation
- missing live sessions or not using the materials
- not having enough time, or being unable to commit
- technical problems with your own device, software or internet connection
- misunderstanding what the programme covers
- buying the same programme more than once by mistake
- acting on advice from someone else
- simply changing your mind
By completing your purchase you confirm that you understand and accept this.
07Your responsibilities
By buying a programme you confirm that:
- you read the programme details and decided it was right for you before paying
- you understand that everything we provide is education, and nothing more
- you accept that we do not promise or guarantee any result, income or funded account
- your participation, how you apply what you learn, and the outcomes you get are down to you
08Risk and no financial advice
Trading carries a high level of risk and you can lose money. Nothing we provide is financial, investment or trading advice, and it should not be treated as a personal recommendation. Any trades you place are your own decision and are made at your own risk. Member results shown on our website or in our community are individual examples, not a promise of what you will achieve.
09Chargebacks and payment disputes
If a chargeback, payment reversal or dispute is raised after access has been granted, we will contest it. The evidence we provide may include:
- confirmation that access to the materials was given
- login and activity records
- your agreement to these terms
- proof that the digital service was delivered
A chargeback raised without good reason may lead to your access being removed and, where appropriate, further action to recover the amount owed.
10Your statutory rights
Nothing in these terms is intended to take away or limit any consumer rights that cannot legally be excluded. Where digital content and services are supplied immediately at your express request, the law may limit or remove the right to cancel or to receive a refund.
11Questions
If anything here is unclear, please ask before you buy. Email info@tradingedgemastery.co.uk and we will be happy to help.
